Terms & Conditions of Sale

This is an English translation of the French original. In case of discrepancy, the French version prevails.

Article 1 — Purpose

These Terms and Conditions of Sale (hereinafter 'Terms') define the rights and obligations of Paul Parmentier — La Tanière Numérique (hereinafter 'the Service Provider') and its client (hereinafter 'the Client') within the framework of the services offered: website creation, web application development, redesign of existing sites and web maintenance.

Any order implies unreserved acceptance of these Terms.

Article 2 — Identity of the Service Provider

  • Paul Parmentier — La Tanière Numérique
  • Micro-entrepreneur (self-employed, French status)
  • SIRET: 980 188 429 00016
  • Address: 30 Rue Saint-Pierre, 27270 Grand-Camp, France
  • Email: contact@latanierenumerique.fr
  • VAT not applicable under article 293B of the French Tax Code.

Article 3 — Services

The Service Provider offers the following services:

  • Creation of showcase websites
  • Development of custom web applications
  • Creation of e-commerce websites
  • Redesign of existing websites
  • Maintenance and technical support

The detail of services, deadlines and deliverables is defined in the quote signed by both parties, which serves as the contract.

Article 4 — Quote and order

Every project is the subject of a prior, free, detailed quote. The quote is valid for 30 days from its date of issue. The order is considered firm and final after signature of the quote and payment of the deposit set out in article 6.

Article 5 — Prices

Prices are stated in euros and net of tax (VAT not applicable under article 293B of the French Tax Code). The applicable rates are those in force on the day the quote is signed. The Service Provider reserves the right to modify its rates at any time, without effect on quotes already accepted.

Article 6 — Payment terms

Unless stated otherwise in the quote, payment is made according to the following schedule:

  • 30% upon signing the quote (deposit)
  • 40% at the mid-point of the project
  • 30% balance upon final delivery

Payments are made by bank transfer. Any invoice not paid within the agreed timeframe automatically triggers late-payment penalties at three times the legal interest rate, together with a fixed indemnity of €40 for recovery costs.

Article 7 — Delivery timelines

Delivery timelines are given for information and specified in the quote. The Service Provider undertakes to use every reasonable means to meet these deadlines. Any delay in the Client providing required elements (content, visuals, access, validations) leads to an equivalent postponement of the schedule.

Article 8 — Client's obligations

The Client undertakes to:

  • Provide the elements required for the project (content, visuals, technical access) within the agreed timeframe.
  • Appoint a single point of contact for project follow-up.
  • Validate intermediate milestones within a reasonable timeframe.
  • Pay invoices in accordance with the agreed terms.

Article 9 — Service Provider's obligations

The Service Provider undertakes to:

  • Deliver the services in accordance with the validated quote and industry best practice.
  • Keep the Client informed of project progress.
  • Maintain confidentiality of information shared by the Client.

Article 10 — Acceptance and validation

Upon delivery of the project, the Client has a period of 14 days (acceptance period) to test the deliverable and report any malfunction or non-conformity with the quote. After this period, the service is deemed accepted without reservation.

Changes requested during the acceptance period must relate only to items included in the quote. Any additional request will be subject to a separate quote.

Article 11 — Intellectual property

Source code and creations produced within the scope of the project are transferred in full ownership to the Client upon full payment of all invoices. Until full payment, the Service Provider retains all intellectual property rights on the deliverables.

Third-party elements (frameworks, open-source libraries, fonts, licensed images) remain subject to their respective licences.

Article 12 — Portfolio rights

Unless the Client opposes in writing, the Service Provider reserves the right to mention the project in its portfolio, on its website and in its commercial communications. This mention may include the Client's name, a screenshot of the project and a brief description of the services delivered.

Article 13 — Maintenance

Maintenance services are the subject of a separate contract, subscribed to in addition to the initial project or independently.

  • The maintenance contract is tacitly renewed on a monthly basis.
  • Cancellation is possible at any time with 30 days' notice.
  • Cancellation must be notified by email to contact@latanierenumerique.fr.

Article 14 — Confidentiality

Each party undertakes not to disclose confidential information received from the other party within the scope of the project. This confidentiality obligation remains in force for the duration of the contract and for 2 years after its end.

Article 15 — Force majeure

Neither party may be held liable for failure to perform its obligations in the event of force majeure as defined by article 1218 of the French Civil Code. The party invoking force majeure shall inform the other party as soon as possible.

Article 16 — Termination

In the event of a serious breach of obligations by one party, the contract may be terminated as of right 15 days after a formal notice that has remained without effect, sent by email with acknowledgement of receipt. In case of early termination by the Client, sums already paid remain due to the Service Provider. The Client remains liable for services actually delivered.

Article 17 — Mediation

In the event of a dispute, the parties undertake to seek an amicable solution before any legal action. In accordance with articles L.612-1 and following of the French Consumer Code, the Client may use the following mediation service free of charge:

[TO BE COMPLETED — Consumer mediator]

Article 18 — Applicable law and jurisdiction

These Terms are governed by French law. In the event of a dispute persisting after mediation, the competent courts of Paris shall have sole jurisdiction.

Last updated: March 2026